How long does shipping take?
– Order processing: 2-3 business days
– Standard Shipping: 3-8 business days
Note: The items you ordered will reach you within 8 business days for Standard Shipping in Covid-19 with 8.99$ shipping rates.
- All pending orders need 1 more week for verification and processing.
- When it’s the high peak of demand for logistics / holiday / festival / disaster / strike / demonstration… it will be slower according to the incidents which we can not control.
Do you provide tracking information?
Yes, you will receive an email once your order is shipped that contains your tracking information. If you don’t receive the tracking information within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to be updated into the online system. If there is still no information on your tracking code within 5 days since you receive it, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.